Create services and pricing

Time: 20–40 minutes for your first menu

Your menu is what clients book online and what bookings and invoices are priced from.

Start your menu

Go to Services › Service list. With nothing there yet, choose one:

• Start from a template: a starter menu to edit
• Add services from another store: copy another location's menu
• Import a price list: from a CSV file (owner only)
• Create a category: then add services one by one

Import a price list

1. On Services › Service list, tap More and choose Import a price list
2. Tap Download CSV template and fill it in. Each row needs Pet type, Category, Service, Price and Minutes. Option name, Weight from–to (kg) and Breed group are optional.
3. Upload the file and tap Continue
4. Check the rows. Fix any marked, or leave them out. Tap Continue.
5. Tap Import to your location

Imported services stay hidden until you tap Publish all.

Add a service

1. Next to a category, tap ⋯ and choose Add service
2. Work through the six steps below
3. Tap Save

The category sets dog or cat, and the service's colour on the calendar.

1. Basic information

Category, Service name (for example "Full Groom"), Hair length (Long hair or Short hair, optional) and a Service description.

2. Service photos

Add photos once the service is saved. The first photo is the cover.

3. Pricing and duration

Tap Add pricing option for each size or coat. Each option has a Price name, Weight from and to, Duration, Price and Breed group.

For example:

| Price name | Weight | Duration | Price | |---|---|---|---| | Small | 0–10 kg | 90 mins | $80 | | Medium | 10–20 kg | 120 mins | $95 | | Large | 20–40 kg | 150 mins | $120 |

Clients see options in this order, and the first one that fits a pet is its best match. Tap Sort by weight, or drag to reorder.

Clients choose:

• One option: the pet gets exactly one, matched to their weight. Use it for sizes and coats.
• One or more: clients tick any, at least one. Each adds its own price and time. Use it for extras a pet can have together, like teeth, ears and a face tidy.

4. Where it's offered

Tick each location, and the staff who do it there. If you offer mobile grooming, tick how it's offered: At the salon, Pick-up & drop-off or At home.

5. Make service bookable

• List this service (all locations): on, clients can book it online. Off, it's hidden online, and you can still book it from the calendar.
• Leave out of Popular: kept off your booking site's Popular tab, however often it's booked. Clients can still book it.

6. Add-ons

Suggest extras when a client books this service:

• Salon's picks: up to 3 services, shown first
• Suggest an upgrade: one service to offer instead, or None
• Also suggest: what's popular with it, a pet's usual extras, and only what fits the time

Extras like a flea rinse or a de-matting fee are services of their own. Add them as services, then pick them here.

Prices for more pets

For a lower price on a 2nd or 3rd pet of the same kind in one booking:

1. Under an option's price, tap + More cats (or + More dogs)
2. Enter the Total price for 2 pets, and the time for the 2nd
3. Tap + Add a row for 3 pets, and so on. Tick and after on the last row to repeat its price for each extra pet.

For example: 1 cat $60, 2 cats $110. The booking shows "2nd cat price" for the second cat, at $50.