Welcome to My Pet Groomer's legal documents. Please select the terms that apply to you.
Rules for groomers subscribing to and using the MPG platform. Includes subscriptions, SMS usage, platform rules, and business obligations.
Rules for pet owners making bookings and payments through the Platform. Includes deposits, cancellations, refunds, Stripe payments, and card-on-file.
How we collect, use, store and disclose personal information. Includes payment processing via Stripe, logs for fraud/disputes, and overseas disclosures.
10 November 2026
The New Groomer offer is made by My Pet Groomer Pty Ltd (ABN 66 673 288 732) (MPG). These terms sit alongside our Merchant Terms, which apply to every subscription.
1.1 You get 60% off the Starter plan, billed monthly, for your first 4 paid months. That is A$39.60 a month plus GST (A$43.56 including GST), instead of A$99 plus GST (A$108.90 including GST).
1.2 After those 4 paid months, Starter is charged at the normal price, unless you change plan or cancel.
1.3 Your first 30 days are a free trial, as for every new business. The 4 discounted months start with your first paid month.
2.1 The offer is for a groomer who has finished a grooming course in the last 12 months.
2.2 You can claim it by signing up with the code NEWGROOMER, or with your grooming school's or an MPG partner's code or link.
2.3 With NEWGROOMER or a partner's link, you upload your course certificate (PDF, JPEG or PNG, up to 10 MB). The date on it must be within the last 12 months. We check it by hand and email you our answer. If we can't accept it, we tell you why and you can send another.
2.4 With your grooming school's code, the school has already confirmed you, so no certificate is needed.
3.1 One offer per business, once. It can't be claimed by a business that has had the offer before.
3.2 It is for Starter, billed monthly, only. It doesn't apply to Growth or to yearly billing.
3.3 It can't be combined with another discount or promotion code. This doesn't affect credits or rewards you earn under other MPG programmes.
3.4 If you claim it after you have signed up, the discount applies only to what is left of your first 4 paid months.
4.1 We take your card details when you sign up. Nothing is charged during the 30-day trial. Your first payment is taken when the trial ends, at the discounted price if your offer has been approved by then.
4.2 If you claimed the offer at signup and it is approved after a payment has been taken at the normal price, you still get 4 discounted months, starting from your next invoice. The payment already taken is not refunded. Upload your certificate early in the trial to avoid this.
4.3 You can cancel at any time before the trial ends and pay nothing.
5.1 The offer ends after 4 discounted invoices, or sooner if you move to Growth or to yearly billing, or your subscription ends.
5.2 A move to Growth or yearly ends the discount from that change. It doesn't come back if you move back to Starter.
6.1 We use your certificate only to check that you qualify. It is stored securely and seen only by MPG staff who check it.
6.2 We delete it 30 days after we make our decision. Our Privacy Policy explains how we handle personal information.
7.1 We may end or change the offer for new signups at any time by updating this page. If an end date is announced, we won't end it earlier.
7.2 A change or end doesn't affect a business that has already claimed the offer. It keeps the terms that applied when it claimed.
7.3 We may cancel the offer for a business that claimed it with a false certificate or false details, and charge the normal price from then on.
8.1 Nothing in these terms limits your rights under the Australian Consumer Law.