Reschedule vs rebook
Move the same booking, or make the next one. They leave different records behind, so pick on purpose.
Time: 2–5 minutes
Reschedule: move the same booking
Use when:
- It's the same appointment
- The client just needs a different time
How:
- Drag the card to the new time on the calendar, or
- Tap the booking's status and choose Reschedule
What happens:
- It stays the same booking
- Its history shows the move
- The client gets Appointment time changed
Rebook: make the next booking
Use when:
- The visit is done, and the client wants another
- You want to keep the first booking as it was
How:
- Open the finished visit and tap Rebook
- Rebook [client] opens on the suggested day, based on the client's usual gap. No time is picked yet.
- Tap the suggestion to use it, pick a time, or tap Select on calendar
- Tap Use this time
- The new booking opens with the same pets, services and groomer. Check them.
- Tap Book now
Nothing is saved until you tap Book now.
What happens:
- A new booking is made
- The first one stays as it was: done, cancelled or no-show
Booking several visits ahead
To book a client every few weeks in one go, use Repeat booking. See Repeat bookings.
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