Help Centre/Appointments

Repeat bookings

Book a regular's next visits every few weeks in one go, and move or cancel one visit or the rest.

Time: 2–5 minutes

Where to start

Book the next visits every few weeks, all at once. Start from any of these:

  • After check-out: tap Repeat booking (on a phone, Repeat)
  • On a booking: tap its status and choose Repeat booking
  • On a new booking: turn on Repeat under the booking note

Set it up

  1. Every: how many weeks apart. It starts at the client's usual gap.
  2. Ends: After visits (for example 6) or On a date
  3. Under the visit, untick any service you don't want repeated. One always stays.
  4. Choose how to tell the client: Text and email, Email only or Don't tell
  5. Tap Check 6 dates

Check the dates

Each date shows Free, or a clash. For a clash, pick one of these:

  • The nearest free time
  • The same time with another groomer
  • The next open day, or the one before
  • Double-book it (you confirm first)
  • Leave it out, and book it on the calendar later

Then tap Book 6 visits.

What the client gets

  • One message listing every date
  • The usual reminder before each visit
  • No deposit link yet. Send each visit's link when you're ready (Send deposit link).

On the calendar

Each visit is a normal booking, marked ↻ with its number, for example ↻ 2/6.

On a repeat's last visit, Repeat booking reads Add more visits.

Move or cancel

When you move or cancel a visit, you're asked:

  • This visit: only this one
  • This and following: this one and every later one

Cancelling keeps the other visits' numbers, for example "Visit 4 of 6".

When the client cancels

On your booking site, the client can cancel Just this one or This one and all after, inside your cancellation window.

You get one email listing the dates. Today shows Repeat ended.

Good to know

  • Every 1 to 26 weeks, up to 26 visits at a time
  • Each visit is priced from your menu, like any booking

Last updated

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