Help Centre/Appointments

Create an appointment

Book a client in from the calendar, with the right groomer, time, pets and services, once or every few weeks.

Time: 2–5 minutes

Steps

  1. Go to Calendar
  2. Tap + New › Appointment. On a phone, tap +.
  3. Pick the Groomer, the Date and a Time
  4. Tap Choose client and pick the client, or add a new one
  5. Pick their pet(s) and tap + Add service for each
  6. On Review, check the time, groomer and price
  7. Add a Booking note if the team needs one
  8. Tap Book now, or Book now & check in if they're here

The client gets a New appointment message.

Pick the time on the calendar

  1. In step 3, tap Select on calendar
  2. The calendar opens on that day
  3. Tap a time in a groomer's column, or drag to place it. On a phone, hold then drag.
  4. Tap Use this time

Or skip + New: tap Book in a free gap on the calendar.

Book it every few weeks

  1. On Review, turn on Repeat (under the booking note)
  2. Set Every (for example 4 weeks) and Ends: after a number of visits, or on a date
  3. Choose how to tell the client
  4. Book now becomes Check 6 dates. Tap it.
  5. Check the dates, then tap Book 6 visits

More in Repeat bookings.

Notes

For several pets or services, check Review carefully before booking.

Troubleshooting

  • Can't book → check the client, a pet and at least one service are picked
  • Repeat isn't there → it isn't offered for a walk-in without a name, or a saved draft
  • Can't see new changes → refresh the page

Last updated

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