Message a day's clients
Send one note to everyone booked on a day, by text or email, now or at a time you pick. For running late, a closure or a gate code.
Time: 2 minutes
Running late, closing for the weather, or need to share a gate code? Send one note to every client booked on a day. Only the owner can send one.
Send a note
- On the calendar, go to the day
- Tap + New › Message this day's clients
- Under Who gets it, everyone booked that day is ticked. Untick anyone who shouldn't get it, or pick a location or groomer.
- Under Send by, choose Text, Email or Both
- Write your Note
- Under When, tap Send now, or pick a time
- Check the count, for example "10 texts · 2 emails", and confirm
You can message today or any day up to 60 days ahead.
Pick a time
- A note can go between 7am and 9pm, on any day up to the day you're messaging
- For tomorrow's clients, 6pm the day before is one tap
- If you send it now before 7am or after 9pm, you're asked first
Who's left out
Some clients can't get it, and are listed under Left out with the reason, for example No contact when there's no mobile or email on file.
A client who already got a note for that day is marked, so you don't send twice by accident.
See what you've sent
Go to Calendar › Sent messages (on a phone, Menu › Sent messages). Each note shows when it went or will go, and who got it.
To stop a scheduled note, open it and tap Cancel send.
Good to know
Texts come out of your SMS credit, like any other text. See Texts and pay as you go.
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